Do you Ship Internationally ?
Yes, we ship internationally! When you place an order at our store and enter your address, you’ll see international shipping options which will calculate the shipping costs for you. You should also factor in any import duties, VATs, or other taxes when picking up your package.
Who should I contact if I have any queries?
You can contact to our support centre, You can also knock-in our 24/7 Live Chat or by Mail Or by Phone Call at this Number +880 1783786302.
How do I track my order ?
Sign in to view your current order status or past order history. You can also write a review for items you’ve purchased. Look up an order by order number: It’s at the top of your Order Confirmation email or on the invoice that came with your shipment.
How can I cancel or change my order ?
Contact To Support Centre.
How can I return a product
Step 1: Log into your hillhandicrafts.com shopping account or as a Guest, click “Manage Order”.
Step 2: With the list of orders up on your screen, find the order you wish to cancel and click “Manage Order”.
How long will it take to get my package ?
Before requesting a return, please review the return policy under the terms of purchase. If the product you purchased is a returnable item, fill out the form below to request a return materials authorization (RMA) number. Please put the RMA number on the outside of the parcel for the return. Items without an RMA will not be accepted.
What Shipping methods are available ?
We shipped via courier service.
Do you provide any warranty ?
we do not provide any warranty. But we assure you that we are selling quality handicrafts.
Do you have replacement guarantee ?
We provide the replacement guarantee. We only charge for shipping.